Upcoming Webinars
Coming Soon...
2020 Webinar Archive
Collapse WEB012820a New Year, New Immigration Policies

During this dynamic presentation, Fiona will discuss some hot topics in U.S. immigration. Spoiler alert: There are many!

Fiona will outline some commonly used immigration options and changing trends, including the new H-1B registration system, proposed filing fee increases across the board, trends in random USCIS site visits and I-9 audits, issues with H-2B visas and more.

In this ever-changing immigration landscape, it is more important than ever to stay up-to-date on new trends and policies.

Formats Available: On-Demand, WEB012820 New Year, New Immigration Policies
Original Webinar Date: January 28, 2020
On-Demand Release Date: Available Now

Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB012820a New Year, New Immigration Policies
    Collapse Why the Hospitality Industry is Focused on Automating Their Payments Process
    Broadcast Date: March 10, 2020

    Many financial leaders have so many critical tasks to focus on from audits, to financial statements and optimizing cash, that payment automation has not been a priority, but costs the most time and money.  Corporate Spending Innovations is taking a proactive approach to understand the payment industry trends. This educational webinar will concentrate on where the market is going, common pain points that other financial leaders are facing, and what is driving a change in the industry. Bob Dunigan, SVP of Finance Operations at Four Seasons Hotels & Resorts and Chris Koepper, CFO of Kohanaiki Private Club Community will be sharing how they identified the manual processes early on and what drove them to make that change.

    Speakers:

    Kara Koepsell, VP AP Automation, Corporate Spending Innovations
    Bob Dunigan, SVP, Finance Operations, Four Seasons Hotels & Resorts
    Chris Koepper, CFO, Kohanaiki Private Club Community

    Formats Available: Why the Hospitality Industry is Focused on Automating Their Payments Process (Recorded)
    Original Webinar Date: March 12, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO Why the Hospitality Industry is Focused on Automating Their Payments Process
    Collapse Power BI - The Future of Financial Reporting to Managers

    What data is important to gauge business fluctuations? In this session, learn how to draw from multiple sources of information (i.e. weather) to use as real-time data for up-to-the-minute financial results and trends. Post tailor-made dashboards to the cloud and deliver your targeted information to the right people in time to make important decisions. Target membership, determine spending patterns and declining use, and identify demographics for marketing purposes. All of the information is provided in real time for real decisions. Finally, go right to the data behind the scenes, instead of having to produce reports out of your POS system.

    Speaker: Jonathon Goodman, CHAE, CPA
     

    Formats Available: On-Demand, Live Event + Archive
    Original Webinar Date: March 17, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO Power BI - The Future of Financial Reporting to Managers
    Collapse An Update on the Process & Progress of the Uniform System of Accounts 12th Edition

    This webinar will provide an overview of HFTP’s Global Finance Committee, which is preparing the 12th edition of USALI.  It will cover HFTP’s ownership of the rights to USALI, the make up of the Global Finance Committee and the process that is currently underway to update the book for release as the 12th edition. 

    Speaker:  Christopher Garland, CAE
    Principal Consultant, Mission Hospitality Solutions LLC

    Formats Available: An Update on the Process & Progress of the Uniform System of Accounts 12th Edition, Live Event + Archive
    Original Webinar Date: March 23, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO An Update on the Process & Progress of the Uniform System of Accounts 12th Edition
    Collapse Fundamentals of Construction Procurement, Project Management and Technology (Recording)
    Original Broadcast: March 7, 2020

    During this presentation we will discuss the procurement process and key controls for commonly used construction contracts. We will highlight key project management and cost control activities to be executed during fieldwork. Lastly, we will address construction technology applications, and how Owner’s and auditors can use these technologies to increase and improve project controls.

     

     

    Formats Available: Fundamentals of Construction Procurement, Project Management and Technology
    Original Webinar Date: April 07, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours + Technology

  • MORE INFOMORE INFO Fundamentals of Construction Procurement, Project Management and Technology (Recording)
    Collapse CCPA Challenges and Review of Emerging State Privacy Legislation (Recording)
    Original Broadcast: May 5, 2020

    Signed into law on June 28, 2018, the California Consumer Privacy Act (CCPA) became effective on January 1, 2020. This legislation strengthens privacy rights and consumer protection for residents of California, presenting operational challenges to companies in scope of this landmark law. This law, which affects most companies doing business in California, is the first of its kind in the United States and won’t be the last. Many states are gearing up to pass similar laws that are bound to complicate your new and established privacy programs. Join our experienced speakers as they unpack the nuances of CCPA, address compliance challenges, provide perspective to aid in your privacy program development/management, and review the states likely to pass similar laws.

     

    In this webinar you will learn: 

    • Who must comply with CCPA

    • The fundamental rights given to consumers and sweeping definitions of CCPA

    • Which states have effective and pending privacy legislation to help you stay ahead of the game

    • How these laws affect Hospitality Financial (CGO org) and Technical (CIO/CTO orgs) and strategies to help you overcome the challenges of compliance

    Speakers: 
    Dan Clarke, President, IntraEdge
    Tom Lasiter, Director, Hospitality Americas, Intel Corporation, IOTG, Retail Banking Hospitality Education

     

     

    Formats Available: CCPA Challenges and Review of Emerging State Privacy Legislation
    Original Webinar Date: May 05, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO CCPA Challenges and Review of Emerging State Privacy Legislation (Recording)
    Collapse COVID-19: Impact and Recovery Analysis and Trends (Recording)
    Original Broadcast: May 12, 2020

    Join this overview of relevant data sources to help quantify the impact hotels are facing due to the COVID-19 outbreak.  In addition to recent trends, we will also be discussing possible recovery scenarios for different traveler types and markets.

    Speaker: Vince Cusma, Director, Customer Experience at Kalibri Labs

    Formats Available: On-Demand, COVID-19: Impact and Recovery Analysis and Trends
    Original Webinar Date: May 12, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO COVID-19: Impact and Recovery Analysis and Trends (Recording)
    Collapse The Future of Immigration and the use of Foreign Nationals in a new COVID-19 World (recording)
    Broadcast Date: 2 June 2020

    For years, many hospitality organizations and clubs around the country have utilized and relied on foreign nationals to staff positions at their properties that have been difficult – and in many cases, impossible – to fill.  With unemployment now extremely high and U.S. workers suddenly potentially available, what is the future of foreign nationals and immigration as a whole for hotels, resorts, and clubs? 

    There are many questions to consider in the days, weeks, and months ahead.  Will your property still need foreign nationals, and if so, is it possible?  Is immigration to the U.S. still allowed?  What should your organization do if it thinks it might still need foreign nationals to staff?  And what if you already employ a foreign national?

    In this webinar, we will discuss and try to understand what is to come and ways to still utilize foreign nationals at your property successfully in the current environment.  This webinar is not to be missed if your organization employs foreign nationals or if you work in an area that has been historically difficult to staff for certain positions.

    Speaker

    Keith Pabian is the Founding Partner of Pabian Law, LLC, a national immigration law firm headquartered in Massachusetts that focuses on assisting employers through the visa and immigration process.  Keith has a unique specialization in representing employers from coast to coast in the hospitality industry.  Keith regularly presents at national conferences, local chapter meetings, and on webinars on immigration topics affecting the hospitality industry.  He has received numerous awards for his success in providing solutions to employers most pressing staffing issues. 

    Keith is also the founder of Pabian BOOM!, a first-of-its kind proprietary software platform for hospitality organizations to utilize with their H-2B seasonal visa petitions.  

    Keith is a proud member of HFTP and a past Board member of the HFTP New England Club. Keith lives in Massachusetts with his wife and two sons.

    Formats Available: The Future of Immigration and the use of Foreign Nationals in a new COVID-19 World (recording)
    Original Webinar Date: June 02, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO The Future of Immigration and the use of Foreign Nationals in a new COVID-19 World (recording)
    Collapse Ethical Dilemmas - A Practical  Approach (recording)
    Broadcast Date: 18 June 2020

    Ethics is a broad and complex subject covering moral principles that govern a person's behavior or conducting of an activity. This session will present examples and prompt group discussion about ethics in business and how they are applied to decisions or problems that need to be solved in the business environment. 

    Learning Outcomes: 
     - Situational examples to spare discussion
     - Promoting an ethical work environment
     - Leading by example

    Speakers:
    Jim Bina, Director of Finance, Rosen Hotels & Resorts, Inc.
    Dr. Judy Holcomb, CHAE, Hospitality Educator and Administrator

    CPE Hours 1.2
    Specialty Reporting Area: General, Ethics

    Formats Available: Ethical Dilemmas / A Practical Approach (recording)
    Original Webinar Date: June 18, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours + Ethics

  • MORE INFOMORE INFO Ethical Dilemmas - A Practical  Approach (recording)
    Collapse Legal Considerations and Risks: From Working from Home to Reopening Businesses (recording)
    Broadcast Date: 25 June 2020

    As the nation undertakes the gradual process of reopening following the COVID-19 pandemic, employers in the hospitality industry are faced with new challenges in safely welcoming its workforce back into the office.  Please join us for an interactive webinar on the issues surrounding the return to work considerations for employees as stay at home restrictions begin gradually lifting and the hospitality industry resumes full in-person operations. We will discuss the evolving COVID-19 landscape, health and safety concerns in the workplace, and employment law considerations relating to COVID-19.

    Learning Outcomes: 
     - Best practices for recalling or bringing back employees
     - Safety requirements and compliance with OSHA/CDC regulations and local and state government guidance
     - Training and policy updates upon reopening

    Speakers:
    Victor Xu, Esq. Partner, Goldberg Segalla
    Jacqueline Siegel, Partner, Goldberg Segalla

    CPE Hours 1.2
    Specialty Reporting Area: General

    Formats Available: Legal Considerations and Risks: From Working from Home to Reopening Businesses (recording)
    Original Webinar Date: June 25, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO Legal Considerations and Risks: From Working from Home to Reopening Businesses (recording)
    Collapse Reintegrating Your Workforce: How Best to Support Your Workforce While Reopening (recording)
    Original broadcast date 14 July 2020

    It is only a matter of time before your hotel or club reopens and you welcome guests and members back.  With all of the excitement and challenges surrounding reopening, especially with all of the COVID-19 restrictions, it can be easy to forget to acknowledge and properly support the people who allow the reopening to happen – your staff.

    During the past weeks and months, your property had to make tough decisions.  Many employees were laid off and furloughed.  In order to be successful in all aspects of reopening, it is imperative that we acknowledge the trauma caused by the pandemic, being out of work, worrying about one’s health, and being off routine.  We also need to do our best to ensure that staff feel as safe as possible, both physically and emotionally, to return to and be at work.

    In this webinar, we will discuss reopening and reintegrating from the human element.  We will acknowledge the hardship caused by the pandemic and provide insights and best practices to reintegrate team members to successfully reopen, stay open, and retain your valuable them long after the pandemic is over.  This webinar is not to be missed as we ensure that we are supporting the team members that make reopening possible while acknowledging all that they have been through and continue to experience.

    Speakers:

    Kari Heistad, Found and CEO, Culture Coach International
    Keith Pabian, Founding Partner, Pabian Laww, LLC

    Formats Available: Legal Considerations and Risks: From Working from Home to Reopening Businesses (recording)
    Original Webinar Date: July 14, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO Reintegrating Your Workforce: How Best to Support Your Workforce While Reopening (recording)
    Collapse How AI & Natural Language Processing Can Address Customer Concerns in the COVID-19 Era (recording)
    (Original Broadcast Date: 21 July 2020)

    It’s hard to imagine a more disruptive time for hospitality than what we’re currently experiencing. While the industry remains in an unprecedented state of flux and uncertainty, we are starting to see parts of the economy slowly open back up and hospitality is following suit. As we begin to welcome customers back into our properties, it’s never been more important to have a timely and accurate understanding of what our customers expect and how we’re delivering on our service to them. One key tool in achieving this is Voice of the Customer (VoC) analytics, powered by AI and natural language processing. In this session we’ll explain how to use AI-based text analytics and VoC programs to keep your business moving forward in the age of COVID-19. 

    Key Takeaways:

    • How to gather and prepare data for a VoC program
    • How to process customer feedback and reviews using NLP
    • How to take action on your data and analysis 
    • Common mistakes in AI and VoC analytics programs and how to mitigate them

    Speakers: 

    Andrea Kulkarni, Vice President of Marketing, Lexalytics
    Felix Said, Co-founder and CEO, myHotel

    Formats Available: How AI & Natural Language Processing Can Address Customer Concerns in the COVID-19 Era (recording)
    Original Webinar Date: July 21, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours + Technology

  • MORE INFOMORE INFO How AI & Natural Language Processing Can Address Customer Concerns in the COVID-19 Era (recording)
    Collapse Washington
    How Do They Impact My Club?

    With Congress’ previous responses to the pandemic in full force and additional executive orders being implemented shortly, club leaders have been overwhelmed with new requirements and benefits coming from Washington. Unfortunately, many of these legislative and executive initiatives (like the FFCRA, PPP and ERTC) have been enacted with little or no guidance – causing more questions than answers.  
     
    This interactive webinar will provide clarity regarding what it all means and what you must do to ensure your club is in compliance with the law. Most importantly, this session will help you get the most from what the government has to offer – allowing you to better assist your employees and members while protecting the financial health of your club. 

    Key Objectives:

    • Legislative and regulatory measures now in place and how to comply with them
    • The impact these measures could have on the hospitality industry
    • Provide industry leaders with the tools necessary to help protect and advance the industry forward

    Speaker: 

    Brad D. Steele, J.D., Founder Private Club Consultants

    Formats Available: Washington's Responses to COVID-19 (recording)
    Original Webinar Date: August 27, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours + Technology

  • MORE INFOMORE INFO Washington
    Collapse When We Meet Again! Trends in Meeting Technology and Event Design (Recording)
    Broadcast date: 17 September 2020

    The COVID-19 pandemic has rapidly accelerated the adoption and integration of meeting technoloies in ways we have not experienced. Find out what is new in meeting technologies.

    Key Takeaways:

    • What are the temporay and permanent changes
    • Hybrid versus Digital Events
    • Challenges for engaging remote attendees
    • Difference between AV and IT

    Speaker: 

    Jeff Loether, ISHC, President of Electro-Media Design, Ltd.

    Formats Available: When We Meet Again! (Recording)
    Original Webinar Date: September 17, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours + Technology

  • MORE INFOMORE INFO When We Meet Again! Trends in Meeting Technology and Event Design (Recording)
    2019 Webinar Archive
    Collapse WEB011519A Hospitality Executives - You Deserve the Credit in 2019

    In this 50 minute presentation Mike Lancey, President of Mckenzie Chase Management, will help you discover a set of tools that will add directly to the bottom line of your property’s operation and, as a bonus, enhance the effectiveness of your compliance activities.” 

    Formats Available: WEB011519A Hospitality Executives
    Original Webinar Date: January 18, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO WEB011519A Hospitality Executives - You Deserve the Credit in 2019
    Collapse WEB012219A Moving From Direct Bookings to Direct Relationships

    "Customer experience" is a well-coined phrase. But, what does it actually mean when you are booking a hotel room? Why do bookers continue to use OTAs over direct channels?

    In this session, industry expert Frank Reeves explains the journey your hotel or property should use to shift the booker’s intent back to your own website through revolutionary technology, and move the focus from a book-direct journey to a customer-centric one. Explore the changes in booking behaviors and how the customer-centric approach — along with the adoption of emerging technologies — can revolutionize your guest experience right from the start.

    Formats Available: WEB012219A Moving From Direct Bookings to Direct Relationships
    Original Webinar Date: January 25, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB012219A Moving From Direct Bookings to Direct Relationships
    Collapse WEB020519A The Importance of Net Worth Over Time

    Club Benchmarking has broken much ground in financial analysis of private clubs over the last several years. The most important concept we have discovered is understanding the importance of Net Worth (Member’s Equity, Stockholders Equity). The trend of Net Worth over time is the most important financial metric yet, to our knowledge, is rarely, if ever addressed in the Boardroom. This webinar will address how Net Worth Over Time accurately reflects how any given club has fared on; capital investment and capital income, its value proposition and relevance in a changing market, the trait of the Board to act tactically or strategically. Every finance professional in the club industry should understand this critical metric. While the webinar will present club data the entire concept is directly applicable in the hotel industry as well.

     

    Formats Available: WEB020519A The Importance of Net Worth Over Time
    Original Webinar Date: February 05, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO WEB020519A The Importance of Net Worth Over Time
    Collapse WEB020119A Big Data, Too Much or Too Little?

    In this webinar, you can expect to learn about the importance of hospitality organizations adjusting their approaches to capturing, sharing and managing corporate data assets and why it’s so crucial to start working on the data strategy today. In today’s world, the industry is at war over who owns the customer. No matter whether you are a multi-brand or independent property, a data strategy is critical when it comes to competing to better understand your customer and delivering superior guest service.

    Formats Available: WEB020119A Big Data, Too Much or Too Little?
    Original Webinar Date: February 08, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB020119A Big Data, Too Much or Too Little?
    Collapse WEB021419A Cybersecurity: Knowing the Unknown

    Cybercrime has reached an all-time high and cybersecurity remains a critical concern. Organizations that understand their cyber and technology risks and manage them competently will not only reduce their risk exposure and address regulatory expectations, but will also differentiate themselves among their competitors.

    In this session, you will: explore examples of public and non-public cybersecurity breaches, determine relevant regulators to reduce cyber risks, and address pervasive myths about cybersecurity. To illustrate the discussion, this session will also demonstrate how hackers actually hack.

    Formats Available: WEB021419A Cybersecurity: Knowing the Unknown
    Original Webinar Date: February 25, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB021419A Cybersecurity: Knowing the Unknown
    Collapse WEB052119A The Seven Best Practices for Labor Compliance Success

    The federal investigation into the labor compliance issues in an Ottawa, Kansas restaurant started several years before any charges were brought against the manager. The charges proved to be enterprise-ending for the business and devastating for the manager who received a 6 month sentence in federal prison. 

    You might assume this could never happen to you because you follow the rules. But even though you might be trying to comply with the rules a severe penalty may still result from your efforts.

    Attend this session to learn seven ways to avoid labor compliance errors.

    Formats Available: WEB052119A The Seven Best Practices for Labor Compliance Success
    Original Webinar Date: May 22, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB052119A The Seven Best Practices for Labor Compliance Success
    Collapse WEB060419A All About Cloud-Cloud Adoption: Benefits and Challenges

    This is the first of a 2-part webinar on Cloud adoption and benefits. This webinar will discuss:

    What is Cloud
    SAAS/PAAS/IAAS
    Cloud Service Providers
    Common Misconceptions
    Why do transformations fail?
    What are the key challenges?

    Formats Available: WEB060419A All About Cloud-Cloud Adoption: Benefits and Challenges
    Original Webinar Date: June 04, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB060419A All About Cloud-Cloud Adoption: Benefits and Challenges
    Collapse WEB051719A Is Your Pricing Strategy Truly Optimised?

    A decade ago, dynamic pricing was an evolution. However, the concept of dynamic pricing as we have known presents a few challenges. User defined price-points have gaps that lead to lost opportunities and price is not matched to demand by Room Class or Product Type. Technology advancements and more efficient data capabilities today provide access to greater information and knowledge that allow us to drive a more optimal pricing strategy. Attendees will learn how to:

    • Align room class or product type demand with pricing
    • Leverage advanced analytics into bulk or group pricing decisions
    • Apply “what if” analysis to measure and monitor pricing decisions
    Formats Available: On-Demand
    Original Webinar Date: July 09, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO WEB051719A Is Your Pricing Strategy Truly Optimised?
    Collapse WEB070919A Understanding Pre-Opening Expenditures

    This webinar will review the results of a recent HFTP Research Center and University of Houston Conrad N. Hilton College of Hotel and Restaurant Management study regarding the pre-opening process.  The objectives of this webinar are:

    Introduce the pre-opening process in the hotel environment and highlight some key findings of the study.  
    Analyze the type of costs that should be in the pre-opening budget versus other construction, working capital or FF&E budgets.
    Discuss what is considered pre-opening per GAAP and how it applies to hotels.
    Review the results of the survey in regards to staffing onboarding for management and hourly staff.
    Outline the role of technology in the overall pre-opening process in regards to selection, training and installation of systems.
    Summarize the overall importance of each component of the budget and the construction timeline and how overruns could be mitigated with proper planning.  
    Webinar participants will leave with a better understanding of what are considered pre-opening expenditures and the importance of monitoring of the construction process in order to maximize the pre-opening budget and avoid overruns.

    Formats Available: WEB070919A Understanding Pre-Opening Expenditures
    Original Webinar Date: July 22, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO WEB070919A Understanding Pre-Opening Expenditures
    Collapse WEB071819A Cloud Adoption - Benefits and Challenges

    This is the second of a 2-part webinar on Cloud adoption and benefits. This webinar will discuss:

    • What changes other than the technology?
    • People, Process, Procurement - what changes?
    • Target operating models - what not to do
    • Security and managing my cloud footprint
    • What next?

     

    Formats Available: WEB071819A CLOUD ADOPTION - BENEFITS AND CHALLENGES
    Original Webinar Date: July 25, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB071819A Cloud Adoption - Benefits and Challenges
    Collapse WEB101719A Data Privacy: Mandatory Regulations and How to Protect Your Club or Resort

    Attend this webinar to better understand the laws and regulations of data privacy and how you should be protecting the personal information (PI) of your members and guests.

    Learning Objectives:

    What is PI and who needs to comply.
    Data Breaches and real costs.
    Proactive internal assessment and remediations.
    Proactive Vendor Verification and Validation.
    Reactive Breach Reporting Services – How does this work

    Formats Available: WEB101719A
    Original Webinar Date: October 22, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB101719A Data Privacy: Mandatory Regulations and How to Protect Your Club or Resort
    Collapse WEB111919A IRS Focus Areas for 2019 for Clubs

    Earlier this year, exempt clubs around the country received IRS notices warning them of too much non-member income.  Join this webinar to learn about what caused this notice as well as other IRS focus areas. 

    Formats Available: WEB111919A IRS Focus Areas for 2019 for Clubs
    Original Webinar Date: November 21, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO WEB111919A IRS Focus Areas for 2019 for Clubs
    Collapse WEB120519A What
    Formats Available: WEB120519A What's Trending for Hotels Including a Focus on Qualified Opportunity Zones
    Original Webinar Date: December 06, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO WEB120519A What
    2018 Webinar Archive
    Collapse WEB041018A The Basics of Ethics

    Many view the business world as filled with nothing but keen, cut-throat competition — where one needs to figure out a way to be on top of everyone else in order to succeed. In doing so, it becomes easy to fall into traps, take shortcuts, slide down the wrong path, and simply forget the basics of ethics. In reality, business and ethics must go hand-in-hand. This session will review the basics of ethics and provide you with the keys to an ethical business environment.

    Formats Available: WEB041018A The Basics of Ethics
    Original Webinar Date: April 10, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Ethics

  • MORE INFOMORE INFO WEB041018A The Basics of Ethics
    Collapse WEB041718A Tax Reform - How Might it Impact Me?

    Tax Reform  How Might it Impact Me?

    Attend this hot topic webinar and walk away with a top-level understanding of the recent tax changes in the United States and its impact on businesses, individuals, and the hospitality industry. This session will enable attendees to know which questions they need to ask in order to protect and enhance the value of their business, as well as their own personal income.

    First, determine the implications for corporations and pass-through entities, including qualified business income deductions, fixed assets and interest expense limitations. Then, shift your focus to business owners and individuals by exploring itemized deductions, tax rates, estate and gift tax changes, and more.

     

    Formats Available: WEB041718A Tax Reform - How Might it Impact Me?
    Original Webinar Date: April 17, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO WEB041718A Tax Reform - How Might it Impact Me?
    Collapse WEB042418A Hotel Wireless Network and Security Issues

    Effective use of technology, especially Wi-Fi, is essential to enhancing a guest’s experience at a hotel or resort. In this session, examine how the Internet of Things (IoT) impacts hotel operations and influences hotel guests’ demands. Explore current technology trends, how they create demands on the network architecture and network security requirements, and how they can impact your hotel’s investment in IT. Finally, determine certain misconceptions and mistakes that may ultimately lead to a poor Wi-Fi experience for guests.

    Tee Chong Lee is an APJ consulting systems engineer at HPE Aruba and a member of Certified Wireless Network Professionals (CWNP). He has been involved in wireless deployments in many verticals, notably hospitality, service providers, education and transportation. He has vast experience in design, deployment and troubleshooting of wireless LANs for the past 12 years.

    Formats Available: WEB042418A Hotel Wireless Network and Security Issues
    Original Webinar Date: April 24, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB042418A Hotel Wireless Network and Security Issues
    Collapse WEB050818A Preparing for Active Shooter and Workplace Violence Scenarios: it does apply to you

    It is a reality that none of us want to face: Active shooter incidents have been on the rise in recent years. Today, it is an unfortunate necessity that all hospitality venues have a plan in place to navigate this type of emergency and other workplace violence scenarios — while also ensuring that all employees are trained and informed of this plan. In this session, learn the practical steps your company can take immediately to prevent a potential active shooter situation, including smart hiring and firing practices, training techniques and situational awareness.

    Formats Available: WEB050818A Preparing for Active Shooter and Workplace Violence Scenarios: it does apply to you
    Original Webinar Date: May 10, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB050818A Preparing for Active Shooter and Workplace Violence Scenarios: it does apply to you
    Collapse WEB052218A One year into the Trump Administration: The Major Immigration Changes that Hospitality Organizations Need to Know

    The Trump administration has dramatically altered immigration policies and practices in relation to the hospitality industry, resulting in dramatic effects to the seasonal and year-round staffing abilities of hospitality organizations.

     

    Attorney Keith Pabian will provide valuable insight on: the recent changes in immigration law; current trends; predictions of future change over the next three years; the impact of policy reform on H-2B seasonal visas; the administration’s stance on J-1 visas; additional visa options for hospitality industries; the steps that you should take to successfully navigate the "new" immigration system; and more.

     

    Formats Available: WEB052218A One year into the Trump Administration: The Major Immigration Changes that Hospitality Organizations Need to Know
    Original Webinar Date: May 22, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB052218A One year into the Trump Administration: The Major Immigration Changes that Hospitality Organizations Need to Know
    Collapse WEB060718A Accommodate the Future: How AI can Maximize Your Direct Bookings

    Artificial intelligence (AI) continues to grow as the most exciting development in travel technology today, and hoteliers need to understand how to adapt to the latest advancements faster than ever.
    In this eye-opening webinar, join industry specialist Frank Reeves as he reveals what AI really means for you and your guest experience – and how you can incorporate AI into your strategy to ultimately transform your business.

    Frank Reeves is cofounder and CEO of hotel technology company Avvio, developing cutting-edge technologies that enable outstanding growth in hotel direct bookings while reducing dependence on online travel agent channels.

    Formats Available: WEB060718A Accommodate the Future: How AI can Maximize Your Direct Bookings
    Original Webinar Date: June 07, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB060718A Accommodate the Future: How AI can Maximize Your Direct Bookings
    Collapse WEB060618A ASU 2016 – Leases (Topic 842): Changes to Lease Accounting

    This webinar will review the changes made to lease accounting by ASU 2016-02, Leases. Explore the new rules for both lessees and lessors; the various types of leases; how to account for these leases; the impact on the balance sheet, income statement and cash flows statements; the implementation requirements; and more.

    Adian Kummet is manager of Assurance Services. Adian has practiced public accounting for more than six years and provides financial and compliance audit and consultation services to a variety of public and private sector entities.

    Formats Available: WEB060618A ASU 2016 – Leases (Topic 842): Changes to Lease Accounting
    Original Webinar Date: June 07, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO WEB060618A ASU 2016 – Leases (Topic 842): Changes to Lease Accounting
    Collapse WEB061218A Reduce Utility Costs at Your Hotels

    Reduce Utility Costs at Your Hotels

    This webinar will cover a wide range of hot topics such as ongoing monitoring and analytics, energy procurement, local benchmarking compliance and onsite efficiency projects. Explore new technologies and best practices to reduce utility costs at your hotels. Find out what is new in the industry and review case studies, including a hotel that cut its utility costs by almost 50 percent.

    Zack Moore is SVP, customer solutions and co-founder of SOL VISTA. He oversees technical and engineering efforts and drives the company’s innovative methods to improve customer ROI.

    Formats Available: WEB061218A Reduce Utility Costs at Your Hotels
    Original Webinar Date: June 12, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB061218A Reduce Utility Costs at Your Hotels
    Collapse WEB071018A Look Before You Leap: Software Reengineering vs. Replacement

    Look Before You Leap: Software Reengineering vs. Replacement

    This session reviews the pros and cons of retaining and reengineering club/hotel management software versus replacing the legacy system with a new enterprise solution. Clubs and hotels often make the mistake of replacing their existing software without first maximizing its capabilities and performance. This session provides a solid methodology for assessing the merits of retaining versus replacing.

    Bill Boothe is president, founder and lead consultant for The Boothe Group, LLC. He specializes in assisting private clubs and resorts with the planning, evaluation, selection and implementation of computer technology.

    Formats Available: WEB071018A Look Before You Leap: Software Reengineering vs. Replacement
    Original Webinar Date: July 10, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB071018A Look Before You Leap: Software Reengineering vs. Replacement
    Collapse WEB071818A Introduction to Blockchain and Distributed Ledger Technologies

    Introduction to Blockchain and Distributed Ledger Technologies

    This session will provide a general description of blockchain and an explanation of how distributed ledger technologies can be used to increase efficiency and solve business problems associated with data privacy, security and information sharing. The presentation will provide a very basic understanding of blockchain and will offer both technical and non technical members a simple overview of related terminology and network architecture. It is intended for anybody at all who is interested in alleviating any overwhelming feelings created by a constant barrage of information on the topic. This session will clarify basic concepts that may now seem a bit confusing so that one may then participate in future business application discussions with vendors, solution providers and other business stakeholders while having at least an intelligent foundation of the overall technology.

     

    Objectives:

    1.) Understand what blockchain and distributed ledger technologies are in general.
    2.) Obtain some knowledge on how this exciting architecture can be used to solve existing problems using a more decentralized approach to information gathering and sharing.
    3.) Provide at least a basic level of understanding of the underlying concept so that one may engage comfortably in future discussions of potential business application offerings based on the technology.

    Formats Available: WEB071818A Introduction to Blockchain and Distributed Ledger Technologies
    Original Webinar Date: July 24, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB071818A Introduction to Blockchain and Distributed Ledger Technologies
    Collapse WEB080718A Cyber Liability Insurance: Five Reasons to Consider It

    Cyber liability insurance can play an important role in your overall risk management strategy. This course will provide an overview of cyber liability insurance and five main reasons to purchase this type of coverage as it applies to your hotels, clubs and golf courses. With the help of relevant case studies, attendees will gain a better understanding of cyber liability insurance and the potential cost associated when a breach occurs.

    Formats Available: Cyber Liability Insurance: Five Reasons to Consider It
    Original Webinar Date: August 09, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB080718A Cyber Liability Insurance: Five Reasons to Consider It
    Collapse WEB082818A Budgeting: Move Towards Automation

    Budgeting has always been at the forefront of every financial professional but in recent years the budget has become more important with budget committees more active as well as general managers and members. For years the club world has been using excel to produce budgets and forecasts, which at anytime can have errors in a cell which can replicate throughout the process. There are now tools to create scenarios and help the controllers with the budgeting process allowing for rapid scenario changes and complex payroll situations.

    Formats Available: Budgeting: Move Towards Automation
    Original Webinar Date: September 05, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO WEB082818A Budgeting: Move Towards Automation
    Collapse WEB092618A Digitizing Dollars and Dimes: How Robotics and Cloud-Based Automation are Transforming Cash into Electronic Currency
    Formats Available: WEB092618A Digitizing Dollars and Dimes: How Robotics and Cloud-Based Automation are Transforming Cash into Electronic Curren
    Original Webinar Date: October 03, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB092618A Digitizing Dollars and Dimes: How Robotics and Cloud-Based Automation are Transforming Cash into Electronic Currency
    Collapse  WEB100218A Marketing and Commerce Practices to Drive Revenue

    How does your property use system connectivity and automation to improve marketing, outreach and lifecycle messaging efforts? What kind of guest experience does your property provide during the reservation process? In a technology-driven world, it is critical that customers get one-to-one interaction, that potential guests get an intuitive and enjoyable booking experience, and that your operations team has efficient and effective tools in hand. During this session you will learn about best practices to drive guest engagement and advanced reservations revenue.

    Formats Available: WEB100218A Marketing and Commerce Practices to Drive Revenue
    Original Webinar Date: October 15, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Finance/Accounting

  • MORE INFOMORE INFO  WEB100218A Marketing and Commerce Practices to Drive Revenue
    Collapse WEB101618A Cybersecurity

    Data breaches and cybersecurity issues dominate today’s headlines.  And in world that is becoming more interconnected via the internet of things (IoT), cybersecurity is an issue that can no longer be ignored by small businesses, especially those in the hospitality sector.  Join PBMares, LLP Partner and CyberSecurity Team Leader Harvey Johnson as he discusses the types of cyber issues facing management and boards, and the 3 things you need to start doing now to protect your business from a cyber-attack.

    Formats Available: WEB101618A Cybersecurity
    Original Webinar Date: October 24, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB101618A Cybersecurity
    Collapse WEB111418A Mapping the Travel Journey of the Chinese Tourist

    Chinese tourists account for more than one-fifth of all global tourism spending. A better understanding of the Chinese tourist’s travel journey will enable brand marketers to more easily and effectively map out their marketing/advertising direction. This webinar will guide the travel industry professional through this journey, sharing practical strategies and related case studies along the way. Understand the mindset and behaviors of the Chinese tourist; explore the four main stages of their travel journey; and examine strategies to connect across each stage.

    Formats Available: WEB111418A Mapping the Travel Journey of the Chinese Tourist
    Original Webinar Date: November 15, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB111418A Mapping the Travel Journey of the Chinese Tourist
    Collapse WEB111318A Artificial Intelligence and Big Data for the Hospitality Industry

    The most important general-purpose technology of our era is artificial intelligence (AI), that is the machine's ability to keep improving its performance without humans having to explain exactly how to accomplish all the tasks it is given. AI has boundless potential across the travel and hospitality industry, and we are just beginning to see the possibilities and the amazing things that we can do to take the guest experience to a new level. With the overwhelming waves of structured and unstructured data, it is time to re-imagine how to gain actionable insights that are meaningful for both the organisation and their customers.

    Formats Available: WEB111318A Artificial Intelligence and Big Data for the Hospitality Industry
    Original Webinar Date: November 16, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB111318A Artificial Intelligence and Big Data for the Hospitality Industry
    Collapse WEB111518A Eight Steps to Becoming a Trusted Advisor to Your Customers
    • How customers decide to trust you and your company
    • The “language” that triggers attention and respect from customers, suppliers and employees
    • Real life case studies of companies who have differentiated themselves from the competition... and behind the scenes of how they did it.
    • The checklist Natalie uses with clients to ensure they are considering questions and concerns customers often have on their minds when they are working with companies
    • The proven system and methodology top companies follow to motivate customers, colleagues, and project teams to earn loyalty and repeat business the science and the evidence behind how customers decide to trust specific steps we can take to become trusted advisors.
    Formats Available: Web111518A Eight Steps to Becoming a Trusted Advisor to Your Customers
    Original Webinar Date: November 19, 2018
    On-Demand Release Date: Available Now
    MORE INFOMORE INFO WEB111518A Eight Steps to Becoming a Trusted Advisor to Your Customers
    Collapse WEB121318A Wellness: Buzz Word or Growth Engine?
    Formats Available: WEB121318 Wellness: Buzz Word or Growth Engine?
    Original Webinar Date: December 17, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB121318A Wellness: Buzz Word or Growth Engine?
    Chapter Leader Archives
    Collapse WEB080416A Chapter Leadership Webinar: How Leaders Can Protect Chapters from Potential Legal Issues

    This presentation will go over how specific legal scenarios put chapters at risk. You will learn why D&O insurance is a good idea for your chapter, find out how to protect your chapter’s tax-exempt status and gain confidence in the legal responsibilities for your chapter.

    Formats Available: WEB080416A Chapter Leadership Webinar: How Leaders Can Protect Chapters from Potential Legal Issues
    Original Webinar Date: August 04, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB080416A Chapter Leadership Webinar: How Leaders Can Protect Chapters from Potential Legal Issues
    Collapse WEB111016A Chapter Leadership Webinar: Tips, Tools and Support for Chapter Leaders

    What are the essential tips and tools for leading local chapters from HFTP Global? The HFTP Chapter Relations Coordinators will provide an overview of important components of chapter management, including affiliation agreement requirements, logo standards and guidelines, and online tools available for leaders. Learn how to tap into the support from global to lead with success!

    Formats Available: WEB111016A Chapter Leadership Webinar: Tips, Tools and Support for Chapter Leaders
    Original Webinar Date: October 28, 2016
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB111016A Chapter Leadership Webinar: Tips, Tools and Support for Chapter Leaders
    Collapse WEB051117A Chapter Leadership Webinar: Forming Partnerships with Student and Student Chapters
    Formats Available: WEB051117A Chapter Leadership Webinar: Forming Partnerships with Student and Student Chapters
    Original Webinar Date: May 11, 2017
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB051117A Chapter Leadership Webinar: Forming Partnerships with Student and Student Chapters
    Collapse WEB032718A Chapter Leadership Webinar - Chapter

    The session will cover:

    What is a 990? Does our chapter need to file tax reports?

    What is a group exemption?

    What is the difference between nonprofit and tax-exempt? What is our chapter?

    What happens if a chapter has lost its tax-exempt status?

    What are the duties of the board of directors?

    Formats Available: WEB032718A Chapter Leadership Webinar - Chapter's Responsibility for Taxes and 990 Filings, WEB032718A Chapter Leadership Webinar - Chapter's Responsibility for Taxes and 990 Filings
    Original Webinar Date: March 28, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB032718A Chapter Leadership Webinar - Chapter
    Collapse WEB052318A Chapter Leadership Webinar - Chapter Finances - Best Practices
    Formats Available: On-Demand
    Original Webinar Date: May 24, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours + Finance/Accounting

  • MORE INFOMORE INFO WEB052318A Chapter Leadership Webinar - Chapter Finances - Best Practices
    Collapse WEB082318A Chapter Leader Webinar: Board Dynamics - Tapping Into Talent
    Formats Available: WEB082318A
    Original Webinar Date: August 24, 2018
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB082318A Chapter Leader Webinar: Board Dynamics - Tapping Into Talent
    Collapse WEB012419A Chapter Leadership Series: Overview of Chapter Support from HFTP Global

    The investment at the local level makes a tangible difference for numerous members, as HFTP chapters are where their connection to the association is strongest. With the 2019 operating year, HFTP Global will direct greater support to chapters through increased funding and in-person leadership training. This session presents an overview of the planned initiatives to further support HFTP chapters.

    Victoria Schaefer, HFTP senior membership manager will review the dues structure and effective date along with how chapters may request support for an in-person leadership session. Barbara Semeraro, HFTP chapter relations coordinator will inform chapter leaders of the increased financial support from HFTP Global. 

    Formats Available: WEB012419A Chapter Leadership Series: Overview of Chapter Support from HFTP Global
    Original Webinar Date: January 28, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB012419A Chapter Leadership Series: Overview of Chapter Support from HFTP Global
    Collapse WEB022019A Chapter Leadership Series: What Are You Serving as a Leader?

    As a leader, what are you serving today? Answer this question with brutal honesty and you will arrive at the core of your intention and motivation as a leader. This webinar will provide insight into what it means to be a servant leader and explore the critical characteristics essential to being one. It also provides an opportunity to gain a sense of your own development as a servant leader. Applying this knowledge will help you create a better, more caring organizational culture.

    Formats Available: WEB022019A Chapter Leadership Series: What Are You Serving as a Leader?
    Original Webinar Date: February 21, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB022019A Chapter Leadership Series: What Are You Serving as a Leader?
    Collapse WEB052919A Chapter Leadership Series: Building Better Boards

    How following parliamentarian procedures help chapter leaders run efficient meetings.

    Formats Available: WEB052919A Chapter Leadership Series: Building Better Boards
    Original Webinar Date: May 30, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB052919A Chapter Leadership Series: Building Better Boards
    Collapse WEB082219A Chapter Leadership Series: Planning a Chapter Meeting
    Formats Available: WEB082219A Chapter Leadership Series: Planning a Chapter Meeting
    Original Webinar Date: August 23, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB082219A Chapter Leadership Series: Planning a Chapter Meeting
    Collapse WEB103119A Chapter Leadership Webinar: HFTP Chapter End of the Year Reporting Process

    Attend this webinar to better understand the reporting process to HFTP Global. Several changes have been made to what information is required at the Global level, and what information remains on the chapter level.

    Formats Available: WEB103119A Chapter Leadership Webinar: HFTP Chapters End of the Year Reporting Process
    Original Webinar Date: November 01, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB103119A Chapter Leadership Webinar: HFTP Chapter End of the Year Reporting Process
    Collapse WEB021820A Chapter Leadership Series: Why/How to Re-engage in our Work and Build Impassioned Teams

    Joshua M. Evans is known for his energy, audience engagement, and actionable tools to improve work performance through enjoyment. Joshua helps audiences walk away with a rekindled enthusiasm for their work. His talk will focus on why and how to build passionate, engaged teams and a phenomenal organizational culture.

    Joshua has worked with 100s of companies, from global firms to small businesses,helping them build the right kind of culture. He brings over 10 years of sales experience along with his knowledge and passion to help people enjoy and engage in work.

    Formats Available: WEB021820A Chapter Leadership Series:
    Original Webinar Date: February 19, 2020
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB021820A Chapter Leadership Series: Why/How to Re-engage in our Work and Build Impassioned Teams
    University of Houston Global Master Certificate Webinar Competition Winners
    Collapse WEB03UHA How Does 5G Affect Hotel
    Formats Available: WEB03UHA How Does 5G Affect Hotel
    Original Webinar Date: December 03, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours Technology

  • MORE INFOMORE INFO WEB03UHA How Does 5G Affect Hotel
    Collapse WEB01UHA Top 3 Strategies to Attract Outbound Chinese Travelers
    Formats Available: WEB01UHA Top 3 Strategies to Attract Outbound Chinese Travelers
    Original Webinar Date: December 03, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB01UHA Top 3 Strategies to Attract Outbound Chinese Travelers
    Collapse WEB02UHA Virtual Reality Employee Training Webinar
    Formats Available: WEB02UHA Virtual Reality Employee Training Webinar
    Original Webinar Date: December 03, 2019
    On-Demand Release Date: Available Now

    Approved Credit:
  • HFTP: 1.20 hours General Hours

  • MORE INFOMORE INFO WEB02UHA Virtual Reality Employee Training Webinar